Hi Manuel,

Please share the URL of your blog post in Wordpress to see the error message.

I have a some questions for you, just to figure out the cause of the problem

1.- Is this is the first time you are embedding a viz from Tableau Public in your Wordpress blog?

2.- Have you check if Full HTML is allowed in your Wordpress blog?

3.- Are you using the standard embed code from Tableau Public?

Some times it is recommended to use a simple <iframe> to embed the viz instead of the embed script provided by Tableau Public.

This is the script using a plain iframe:

<iframe frameborder="0" height="870" scrolling="no" src="http://public.tableausoftware.com/views/workbook/view?:embed=y&:display_count=y" width="705"></iframe>

I hope this helps

Best,

Ramon

Hi Manuel,

Thanks for sharing your url and vizzes.

I was able to reproduce the error. As you said in a PC is working ok but in my smartphone android is generating an error. I've also checked that you are using the iframe as I recommended in my previous post and in spite of that error persist.

I'm not able to see the whole error message because of the size of my android screen, but it seems is related to the script.

I don't have a clear idea of the cause of the problem. Maybe we need to submit a ticket to Tableau Support team.

Jonathan Drummey, Russell Christopher , Ben Jones, Mike Klaczynski do you guys have an idea of the cause of the problem/error in this thread?

Best regards

Ramon

Thanks again Manuel,

I think that this is something in the server of Tableau Public, so I think the best way is to as to Tableau Developer or tableau Support team.

Best,

Ramon

I think it has to do with the way wordpress adapts to mobile android browsers. It appears to work fine on Iphone and Ipad (using this emulator iPad Peek / iPhone Peek) but is not working on Android (this emulator Manymo)

Try embedding a sample visualization that adapts from 320px to 520px wide and see if that works. In the meantime I am forwarding this to our web team to troubleshoot.

Thanks for bringing this to our attention,

Mike Klaczynski

Hi Mike,

Thank you so much for your input on this issue and forwarding it to the web team.

Best regards,

Ramon

Hi Manuel,

Our web team is investigating further but they found a temporary fix that should work for now. Add the following URL parameter to your embed URL:

http://public.tableausoftware.com/views/IndicadoresCultura-ArcoRibeirinhoSul/DespesasMunicipais?:embed=y

Please let me know if that works for you,

Thanks,

Mike Klaczynski