I have multiple customers with the same name. Tableau groups the detail for each under the same customer name. I want to list the same customer name multiple times but haven't had any luck.
According to the help menu, I should be able to right-click on the dimension, select "unique values" and then select "by Key". When I right-click on the dimension, I do not have "unique values" as a choice.
Does each customer have a unique ID? If so, just add the ID to the view, then the customer name, and you should get the results you want. Posting a sample packaged workbook (.twbx) file or a screenshot of your dimensions/measures will help.