6 Replies Latest reply on Jan 20, 2020 11:01 AM by Wilson Klassen

    Unable to complete action Error sending crosstab to Excel

    Wilson Klassen

      We have had this issue for some time.  For myself, it has reached a tipping point.  If I attempt to export a workbook of any size or if I have an existing Excel file open, I get the error: "Unable to complete action Error sending crosstab to Excel".

       

      If the error shows when Excel is closed, most of the time, the data does appear in Excel, but the report formatting is not complete.  I complete it manually.

       

      I am currently using Tableau Desktop Professional Edition, 2019.4 64-bit.  I have had updates to the software and my computer and the problem has remained.  I have not been able to find any solution within the "Support" arena.  Is there a solution/correction for this?

      Thanks

      Wilson Klassen