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Clerify message from Tableau Mobile when connecting to Tableau Public

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Product

Tableau Mobile

Version 10.0.3.58.0

 

Issue

When attempting to connect to Tableau Public, the app responds with the message "Tableau Mobile cannot connect to Tableau Public."

 

Instead of an informative message, this is reading as an error.

 

Workarounds

None.

 

Suggested Solution

  • Change the wording of the previously mention message to
    "Tableau Mobile doesn't support connections to Tableau Public."
  • For brevity, place the details in a More Info link.  E.g.
    "This app requires a Tableau Online or Tableau Server account."
  • Under Google Play and the Tableau Mobile web page, explicitly state that the app doesn't support connecting to Tableau Public.
    This should apply to any other official documentation on the app.

 

My Role

Software engineer.

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