Resolving the error, "Error: An error occurred communicating with the server (12019) when accessing a view in Internet Explorer"

Version 2
    IssueThe error "Error: An error occurred communicating with the server (12019) when accessing a view in Internet Explorer" might occur intermittently when accessing a specific view in Internet Explorer. The error is usually not reproducible and can happen in multiple versions of Internet Explorer.
    Environment
    • Tableau Server
    • Internet Explorer (IE 9 and IE 11 both having experienced the issue)
    Resolution

    Option 1

    • Try opening the View using a different browser.

    Option 2

    • Clear out the Internet Explorer's cache of each affected user.

    Option 3

    Root Cause

    This error is related to Internet Explorer, therefore Tableau Technical Support is unable to assist further.

    Additional information about 12019 is included from Microsoft's Knowledge Base article: INFO: WinInet Error Codes (12001 through 12156).